HIGHLA-L Digest - 6 Jan 2002 to 9 Jan 2002 (#2002-5)
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Wed, 9 Jan 2002 22:00:01 -0500
There is one message totalling 30 lines in this issue.
Topics of the day:
1. tive Season 1 dvd's and Customer service #
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Date: Wed, 9 Jan 2002 16:15:33 -0500
From: Claire Li <clairesa@optonline.net>
Subject: tive Season 1 dvd's and Customer service #
Thanks to all who responded with the customer service phone =
number.....I did as recocommended and kept hitting redial and then =
stayed on hold until I finally got through to customer service. I =
decided to return the entire set and will reorder at a later date, =
hopefully when the quality will be better, as I was told it may take =
another 8 weeks to send out a replacement set. The problem with my set =
was that on 3 different dvd's, in the middle of an episode, the picture =
would freeze, pixilate, and then be ejected by my dvd player as =
"unreadable". I gave up after the 3rd dvd.........a big waste of time =
and a big dissappointment. The sound dubbing on the first episode was =
out of synch several times, but otherwise, the picture quality seemed to =
be much clearer on the dvd's than on the videos. Hopefully I will be =
reimbursed for the return shipping charges as well as the original cost =
of the dvds. It is too bad that Davis Panzer used such inferior quality =
production again......I had to return both Seasons 4 and 5 video tapes 3 =
times until I got sets that were not defective, so I was looking =
forward to the supposedly superior quality of the dvds. Anyway, thanks =
again.
Claire Li
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End of HIGHLA-L Digest - 6 Jan 2002 to 9 Jan 2002 (#2002-5)
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